A CRM with a service plan!
Service Oriented
It strives to simplify field service management, coordination and completion. From a customer call to a paperless signed service report in hours or days rather than weeks.
Centralized Data
Created using MariaDB (a open source fork from MySql) database management system, it can be installed in almost any server OS, and therefore provide great flexibility and a platform that is well known by most IT professionals.
Easy to implement
It takes a month or two! We will need a server, a database, enter the initial data, and training. After this, you will be in your way to change your service department toward success.
Complete
Companies, customers, internal entities, models, instruments, systems, contracts, user permissions, standards, parts, quotes, statistics, paperless reports and signatures, service labels, semi-automatic and automatic email alerts and finally offline use, all included to finally do that important service! Plus of course a web app to view your services and messages in your phone or browser.
Magno Service Manager results from over 20+ years of experience and around seven years of hard work, learning, and dedication. In my 20+ years doing field services, I have not found a program specifically built for this purpose. There are many general CRM software out there, but all of them lack the functionality intended in Magno Service Manager or are too expensive.
Magno Service Manager and its database (Magna) will centralize all the required information and make it available for all its users worldwide, therefore allowing for easy management and execution of services everywhere, every time.
The system has proved to be fast and reliable for some years. Data backup, replication, and expandability are easy to achieve as these are embedded functionalities of SQL-based database systems.
Request a demonstration or test drive it today!
A windows app and a database server and training, done! Web site is complementary.
...yet reliable. It will not cost tens of thousands!
...an a complete solution.
...yet easy to adapt and expand to.
